Everything Canada’s open data holds on this vehicle: what has been recalled, what it costs to run, and how efficient it is compared with everything else on the road.
Recalls
30
29 current
Combined
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Fuel, a year
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Not rated by NRCan
Recalls
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Good news: Recall repairs cost you nothing. Book with any manufacturer dealer and quote the recall number — no time limit, however many owners the vehicle has had.
Structure
Transport Canada recall 2023689 · manufacturer campaign 3190304
21 December 2023
Transport Canada lists: Sprinter 2019–2021
What is wrong
On certain vehicles, the rear frame may be missing reinforcements. As a result, the frame could become damaged and cause a change vehicle stability. This problem could also cause the mounting points for the third-row seats to fail in a crash.
Why it matters
A change in vehicle stability could cause a loss of control and increase the risk of a crash. Additionally, a seat that moves or separates in a crash could increase the risk of injury.
What the dealer will do
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the longitudinal frame members.
Lights And Instruments
Transport Canada recall 2023167 · manufacturer campaign 5496331
24 March 2023
Transport Canada lists: Sprinter 2019–2022
What is wrong
On certain vehicles, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, indicator lamps, and warning messages. In addition, the warning sounds may not work.
Why it matters
Warnings and malfunction tell-tale information that does not display could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the instrument cluster software.
Electrical
Transport Canada recall 2023080 · manufacturer campaign 8297010
17 February 2023
Transport Canada lists: Sprinter 2019–2020
What is wrong
In certain conditions, the connection between the between fuse and fuse mount for the blower motor could overheat.
Why it matters
A fuse and wiring that overheats could create the risk of a fire.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to replace and relocate the blower motor fuse and its wiring. To reduce the safety risk, Mercedes-Benz recommends that you should only operate the blower in manual mode, and not use either the highest or lowest temperature settings until the recall repairs have been completed.
Powertrain
Transport Canada recall 2022602 · manufacturer campaign 2790611
21 October 2022
Transport Canada lists: Sprinter 2019–2022
What is wrong
In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set. Note: You should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park.
Why it matters
A parked vehicle that rolls away could create a risk of a crash or an injury.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the software of various control units.
Visual System
Transport Canada recall 2022214 · manufacturer campaign 5496319
27 April 2022
Transport Canada lists: Sprinter 2019–2021
What is wrong
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Why it matters
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
Powertrain
Transport Canada recall 2021765 · manufacturer campaign 2790609/ 2790610
16 December 2021
Transport Canada lists: Sprinter 2019–2021
What is wrong
In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set. Note: You should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park.
Why it matters
A parked vehicle that rolls away could create a risk of a crash or an injury.
What the dealer will do
Mercedes-Benz will notify owners by mail. The corrective actions for this recall are under development. Once a recall repair is available, Mercedes-Benz will send you a second notice and advise you to take your vehicle to a dealer to update the electronic stability program (ESP) control unit.
Electrical
Transport Canada recall 2021356 · manufacturer campaign 5491887
8 June 2021
Transport Canada lists: Sprinter 2019–2020
What is wrong
On certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the airbag wires could be damaged when the seat is moved. If this happens, the side airbag may not work properly in a crash. This problem could also cause the side airbag to deploy suddenly without a crash. Note: If the wiring to the side airbag is damaged, the SRS light will stay on in the instrument cluster.
Why it matters
An airbag that does not work properly could increase the risk of injury in a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the routing of the seat wiring harness. The dealer will add clips or cable ties to properly secure the wiring harness to the seat, if necessary.
Visual System
Transport Canada recall 2021349 · manufacturer campaign 5497556
4 June 2021
Transport Canada lists: Sprinter 2019–2021
What is wrong
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Why it matters
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.
Lights And Instruments
Transport Canada recall 2021221 · manufacturer campaign 5492361
13 April 2021
Transport Canada lists: Sprinter 2019–2021
What is wrong
On certain vehicles, the driver may not be able to dim the lights on the instrument panel to a low level. As a result, light from the instrument panel could cause glare while driving at night. Canadian regulations require that the instrument panel lights can be dimmed to a lower level.
Why it matters
Glare from bright instrument panel lights could reduce visibility and increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.
Steering
Transport Canada recall 2021216 · manufacturer campaign 4695080
9 April 2021
Transport Canada lists: Sprinter 2015–2020
What is wrong
On certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Note: This is an expansion of Mercedes-Benz Recall 4695079 (Transport Canada Recall No. 2020-517).
Why it matters
A loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.
Brakes
Transport Canada recall 2021149 · manufacturer campaign 2991153
15 March 2021
Transport Canada lists: Sprinter 2019
What is wrong
On certain vehicles, the bolt that attaches the brake pedal may slip out of its mount on one side. If this happens, the brake lights may stay on.
Why it matters
Brake lights that stay on could cause other road users not to recognize when the vehicle is braking. This could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your travel trailer to a dealer to install an additional retaining ring on the bearing bracket of the brake pedal.
Visual System
Transport Canada recall 2021076 · manufacturer campaign 5490373
19 February 2021
Transport Canada lists: Sprinter 2019
What is wrong
On a small number of vehicles, a software problem could cause a delay in the appearance of the rearview camera image. Canadian regulations require the rearview image to display within 2 seconds of shifting the transmission into reverse gear.
Why it matters
A rearview camera that is slow to turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.
Brakes
Transport Canada recall 2020641 · manufacturer campaign 4296093
22 December 2020
Transport Canada lists: Sprinter 2019–2020
What is wrong
On certain vehicles, the brake caliper may leak brake fluid into the electric parking brake over time. As a result, air could enter the hydraulic brake system. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced brake performance. Note: This recall only affects certain vehicles equipped with an electric parking brake.
Why it matters
Reduced brake performance could cause extended stopping distances and increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail. The corrective actions for this recall are under development.
Electrical
Transport Canada recall 2020545 · manufacturer campaign 5491884
13 November 2020
Transport Canada lists: Sprinter 2019
What is wrong
On certain vehicles, the wiring harness for the telematics control unit could get stuck between the brake light switch and the brake pedal. If this happens, the brake lights could remain on. Additionally, the vehicle could be started and could be shifted into gear without the need to press the brake pedal. It is also possible that if a driver exits the vehicle through the cargo compartment, the transmission may not shift to Park automatically. This could result in unintended vehicle movement.
Why it matters
A vehicle that moves unexpectedly could create the risk of a crash. Brake lights that do not work properly could result in road users being confused of the driver's intentions, and increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to install an additional cable tie on the wiring harness for the telematics control unit.
Fuel System
Transport Canada recall 2020465 · manufacturer campaign 4790358
1 October 2020
Transport Canada lists: Sprinter 2019
What is wrong
On certain vehicles, the clamps that connect the fuel hose to the solid fuel line may not have been properly installed. As a result, the connection may loosen over time and could leak fuel. If the hose detaches completely, fuel will spill and the engine may stall.
Why it matters
A fuel leak can create the risk of a fire. A sudden loss of engine power could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the fuel hose and its clamp connections. The dealer will tighten or replace the components, if required.
Suspension
Transport Canada recall 2020349 · manufacturer campaign 3293082
29 July 2020
Transport Canada lists: Sprinter 2019
What is wrong
Certain vans were built without specific parts to improve handling and stability. Without these parts, the vans may not meet the vehicle stability requirements of Canadian regulations.
Why it matters
Poor vehicle handling and stability could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your van to a dealer to replace the stabilizer bar on the front axle, and replace the shock absorbers and install a stabilizer bar on the rear axle.
Airbag
Transport Canada recall 2020248 · manufacturer campaign 9190258
4 June 2020
Transport Canada lists: Sprinter 2019
What is wrong
On certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the wiring harness could be damaged when the seat is moved. If this happens, the side airbag may not work properly in a crash. It could also cause the side airbag to deploy suddenly without a crash. Note: If the wiring to the side airbag is damaged, the SRS light will stay on in the instrument cluster.
Why it matters
An airbag that does not work properly could increase the risk of injury in a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the routing of the seat wiring harness. The dealer will add clips or cable ties to properly secure the wiring harness to the seat, if necessary.
Other
Transport Canada recall 2020135 · manufacturer campaign 581762
31 March 2020
Transport Canada lists: Sprinter 2019
What is wrong
Certain vehicles were delivered with an operator's manual that has incorrect information about the automatic parking function (Auto-P). Specifically, the transmission does not automatically shift to Park when the driver unbuckles their seat belt or leaves their seat while the vehicle is stationary or moving at very low speed. If the driver relies on the Auto-P feature in these situations, the vehicle could keep moving or roll away.
Why it matters
Sudden and unexpected movement of the vehicle could create a risk of injury or a crash.
What the dealer will do
Mercedes-Benz will provide owners with a booklet that properly describes the Auto-P function.
Brakes
Transport Canada recall 2020134 · manufacturer campaign 4296087
31 March 2020
Transport Canada lists: Sprinter 2019–2020
What is wrong
On certain vehicles, the front brake hoses may contact the fender liners. This could cause damage to the hoses that can result in a brake fluid leak. If this happens, brake performance could be reduced. Note: A brake fluid leak can cause the low brake fluid warning to turn on.
Why it matters
Reduced brake performance can cause extended stopping distances and increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front brake hoses. If the hoses are damaged, they will be replaced. Additionally, the front fenders liners will be cut to prevent future damage.
Structure
Transport Canada recall 2020077 · manufacturer campaign 6595354
26 February 2020
Transport Canada lists: Sprinter 2019
What is wrong
On certain vehicles, the roof may be missing welds where the roof bows attach to the B-pillar. This could affect the crash protection of the vehicle.
Why it matters
A vehicle with an improperly welded roof could create an increased risk of injury in a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to weld the missing seams.
Steering
Transport Canada recall 2020076 · manufacturer campaign 4692251
26 February 2020
Transport Canada lists: Sprinter 2019
What is wrong
On certain vehicles, the screws that attach the intermediate bearing for the steering shaft may not be properly tightened. Over time, the screws may loosen and cause a rattling noise or a change in steering feel. If a driver continues to operate the vehicle, the screws could detach completely and cause a loss of steering control.
Why it matters
A loss of steering could create the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the screws on the steering spindle intermediate bearing.
Engine
Transport Canada recall 2020059 · manufacturer campaign 1491057
13 February 2020
Transport Canada lists: Sprinter 2019
What is wrong
On certain vehicles, the connection between the turbocharger and the diesel particulate filter could leak. This could cause hot exhaust to leak into the engine compartment. As a result, nearby parts (like the oil separator) could be damaged.
Why it matters
An exhaust leak in the engine compartment could damage other parts and create the risk of a fire.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the flange seals between the turbocharger and diesel particulate filter.
Engine
Transport Canada recall 2020058 · manufacturer campaign 1491056
13 February 2020
Transport Canada lists: Sprinter 2019
What is wrong
On certain vehicles, the exhaust gas recirculation (EGR) pipe may not be completely sealed. This could cause hot exhaust gas to leak into the engine compartment. As a result, nearby components (like the oil separator) could be damaged.
Why it matters
An exhaust leak in the engine compartment could damage components and create the risk of a fire.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and repair the screw connections and flange seals on the EGR pipe.
Fuel System
Transport Canada recall 2019563 · manufacturer campaign 4790354
8 November 2019
Transport Canada lists: Sprinter 2019 · Sprinter 2500 2019
What is wrong
On certain diesel-powered vehicles, the fuel pump may not have been properly installed in the fuel tank. As a result, a fuel leak could occur.
Why it matters
A diesel fuel leak on the roadway could create a hazard for other road users by making the road slippery.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the lock on the fuel pump mount. If necessary, it will be locked correctly.
Structure
Transport Canada recall 2019467 · manufacturer campaign 8892252
On certain vans, the upper hood latch may not be properly installed. Under some driving conditions, this could allow the hood to open suddenly while driving.
Why it matters
If the hood opens while driving, it could suddenly block a driver's view. This could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct them to take their van to a dealer to inspect, and if necessary, tighten the mounting screws for the upper hood latch. Any missing screws will be replaced.
Lights And Instruments
Transport Canada recall 2019414 · manufacturer campaign 2019080011
Certain vans were built with the wrong type of glass in one or both of the rear-side windows. Tempered glass was used in place of laminated glass. As a result, the vehicles may not meet the ejection mitigation requirements of the Canadian regulations.
Why it matters
Vans built with incorrect side window glass could create a risk of ejection and injury in a rollover or side-impact crash.
What the dealer will do
The company will notify owners by mail and instruct them to take their van to a dealer to replace the tempered window glass with laminated glass.
A software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist option. Note: If this happens, the high-beams can be turned off by turning the headlight switch from the "automatic headlights" position to the "manual headlights" position, or by re-starting the van.
Why it matters
High-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.
The headlight range adjustment sensor on certain vans equipped with LED high performance headlights may not have been installed or not have been calibrated correctly. This could cause the automatic headlights not to adjust properly.
Why it matters
Headlights that are not properly adjusted may not light the road well and could cause glare for oncoming drivers. Either of these situations could increase the risk of a crash.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct them to take their van to a dealer inspect and repair the automatic headlight sensor as necessary.
1 replaced by later campaigns
Steering
Transport Canada recall 2020517 · manufacturer campaign 4695079
29 October 2020
!
Replaced: This recall has been replaced by a later campaign. Check the newer one — the repair may have changed.
Transport Canada lists: Sprinter 2015–2019
What is wrong
On certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road.
Why it matters
A loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard.
What the dealer will do
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.
Watch this vehicle
Recall letters go to whoever owns the car on paper, which may not be you. Save your 2019 Mercedes Benz Sprinter and we will email you the day Transport Canada issues a new recall for it.
Common questions
Does the 2019 Mercedes Benz Sprinter have any recalls?
Transport Canada has 30 recalls on record for the 2019 Mercedes Benz Sprinter, of which 29 are current and 1 has been replaced by later campaigns. Recall repairs are free at any manufacturer dealer.