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Transport Canada recall 2024641 · manufacturer campaign 5496439
25 October 2024
Transport Canada lists: S 2021
What is wrong
On a small number of vehicles, a software problem could cause the emergency calling (eCall) system not to work properly when there's a crash or when the SOS button is pressed.
Why it matters
If the eCall system doesn't work in an emergency situation, there could be a delay in response from emergency services.
What the dealer will do
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the communication module software.