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Transport Canada recall 2022263 · manufacturer campaign 5498816
20 May 2022
Transport Canada lists: A 2019–2022 · Amg 2019–2022 · Cla 2019–2022 · Class 2019–2022 · and 10 more
What is wrong
On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed.
Why it matters
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
What the dealer will do
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.