Visual System
Transport Canada recall 2025260 · manufacturer campaign 25S49
9 May 2025
Transport Canada lists: Bronco 2021–2024 · Edge 2021–2024 · Escape 2023–2024 · Expedition 2022–2024 · and 13 more
What is wrong
On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse.
Why it matters
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
What the dealer will do
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.