High Voltage
Transport Canada recall 2024412 · manufacturer campaign 73B
18 July 2024
Transport Canada lists: Pacifica 2017–2018
What is wrong
On certain vehicles, the recall repairs completed by an FCA dealer during recall Z11 (Transport Canada recall no. 2022-063) may not be effective. As a result, a second repair is required. On certain vehicles, a problem inside the high-voltage battery assembly could cause a short circuit. Note: This recall only affects plug-in hybrid (PHEV) models.
Why it matters
A short circuit can create the risk of a fire, even while the vehicle is parked and turned off.
What the dealer will do
To reduce the safety risk, FCA advises not to charge your vehicle and to park it outdoors and away from other vehicles or structures until the recall repairs are completed. FCA Canada will notify owners by mail and advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly.