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Transport Canada recall 2011415 · manufacturer campaign 11C20
29 November 2011
Transport Canada lists: E150 2011 · E250 2011 · E350 2011 · E450 Cutaway Chassis Cab 2011
What is wrong
On certain vehicles, the windshield may have been incorrectly manufactured and could contain air particles trapped between the glass layers. As a result, the windshield may develop air bubbles when exposed to high temperatures, such as when the vehicle is parked in the sun with the windows closed, in ambient temperatures greater than 26ºC. Air bubbles will develop gradually over time. If the windshield is not replaced when the bubbles first appear, they may interfere with the ability of the driver to see the road and its users, which could result in a crash causing property damage and/or personal injury.
What the dealer will do
Should air bubbles develop in the windshield, Ford will replace the windshield free of charge up to 12 months or 20,000 km from first vehicle registration